We do all we can to make sure everyone has a great time while attending an event at our venue. We also recognize the need to provide safety and comfort for all fans. In order to accomplish this important task, the following ballpark policies have been established.
Major League Baseball security regulations include fan screening at all gates. Fans will be required to walk through metal detectors upon entry and are encouraged to arrive early to allow extra time when entering the ballpark.
All persons entering the venue are subject to search. The following items are permitted provided they do not interfere with other guests’ enjoyment of the game.
Food and beverages as follows:
Other items that are permitted:
The following items are prohibited from entering the ballpark:
Yes. Season, group, and mini-plan (three or more games) tickets may be purchased through the Ticket Office by calling 623-882-3130.
No. Children two years old and younger do not need a ticket as long as they sit on an adult’s lap. Tickets are required for those ages three years and older.
The Arizona sun can be a bit much for visitors coming from colder climates. For those wanting to sit in the shade, we offer Club Seating under a shade cover in sections 106A, 106B, and 107A. The Right Field Pavilion is partially shaded, and you can also catch some shade in the upper rows of several seating sections behind Home Plate. View our seating chart.
Our ticketing staff is more than happy to assist you with your seat selections to ensure you enjoy your time at the ballpark. Give them a call at 623-882-3130.
And yes, we do sell sunscreen in the Team Shop!
In the event a regulation game (4 1/2 innings) is not played due to a rainout or other situation dictated by Major League Baseball, tickets may be either exchanged or refunded through the original method of purchase. For full details on our rainout/refund policy, visit our refund page.
On game days, parking is free. Outside events may charge a parking fee. There is no charge to park on the street outside the development complex fields (tournaments). See more information on parking and directions here!
Accessible parking(JPG, 147KB) is located in the lot across from the Third Base Entrance. There is also a drop-off zone outside the Third Base Entrance as well as wheelchairs available at the gates for patrons needing assistance.
Goodyear Ballpark is within a 15-45 minute drive of all other Cactus League facilities. View a map of all Cactus League facilities.
Gates open 1.5 hours prior to first pitch.
Lawn chairs may not be brought into the ballpark but may be brought to the fields at the development complex.
We only allow service animals in the ballpark.
While we don’t have set dates or times for tours, we can usually accommodate with a little notice. Please give us a call at 623-882-3120 and let us know when you’d like to see the facility.
We get this one a lot. The Ziz is a fiberglass sculpture created by world-renowned artist, Donald Lipski. It stands 60′ 6″ tall, representing the distance between home plate and the pitcher’s mound. Find out more about The Ziz.
The Team Shop is only open seasonally, and closes immediately after the last game of the spring training season.
One clear, factory-sealed plastic water bottle not exceeding one liter in size may be brought in per person. In addition, you may bring in an empty refillable water bottle to fill at our bottle filling station.
A-Z Guide
If we didn’t answer your question above, feel free to give us a call at 623-882-3120 or drop us a note and we’ll connect with you soon!
Contact Us